bet734 Privacy Policy

bet734 (hereinafter "bet734", "we", "us" or "our") is committed to protecting and respecting the privacy of every individual who accesses or uses the bet734 platform located at https://bet734.cam (the "Platform"). This Privacy Policy (hereinafter "Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by bet734.

This Policy applies to all users of the Platform, including registered account holders and visitors who browse without registering. By accessing the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and bet734.

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

bet734 collects personal data through several distinct channels depending on how you interact with the Platform. The categories of data we collect include the following:

3.1 Registration Data

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify the minimum age requirement of 18+).
• Email address — used as your primary account identifier and communication channel.
• Chosen username and encrypted account password.
• Country of residence and, where required, city of residence.
• Mobile phone number, where provided for two-factor authentication.

3.2 Identity Verification (KYC) Data

• Copies of government-issued photographic identification (e.g., National Identity Card (CNIC), passport or driving licence).
• Proof of residential address (e.g., utility bill or bank statement dated within 90 days).
• Source of funds documentation where required by our AML procedures.
• Facial biometric verification data, where a third-party KYC service requires a selfie for identity matching.

3.3 Financial Data

• Payment method details (e.g., bank account information, digital wallet identifiers) sufficient to process deposits and withdrawals.
• Transaction history, including deposits, withdrawals and bet settlements.
• Details of payment methods associated with your account for AML monitoring purposes.

3.4 Usage and Technical Data

• IP address and approximate geolocation derived from your IP.
• Device type, operating system, browser type and version.
• Pages visited, time spent on each page and navigation path through the Platform.
• Session duration, login timestamps and access frequency.
• Bet placement history, game selections and account activity logs.

3.5 Communications Data

• Records of support interactions via live chat or email.
• Feedback, complaints and dispute correspondence.
• Records of marketing communication preferences and opt-in / opt-out status.

bet734 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

bet734 uses the personal data it collects for the following specific purposes:

• Account Administration: To create, maintain and manage your registered account, including processing login authentication and password resets.
• Service Delivery: To provide the sports betting, live casino and slot gaming services you have registered to use.
• Payment Processing: To facilitate deposits and withdrawals through available payment channels, and to maintain transaction records required by our AML procedures.
• KYC Compliance: To verify your identity and residential address as required by our licensing obligations and to prevent the use of the Platform for money laundering or financing of illegal activities.
• Fraud & Security: To detect, investigate and prevent fraudulent activity, duplicate accounts, bonus abuse and unauthorised access.
• Customer Support: To respond to your queries, complaints and account requests via live chat and email support.
• Responsible Gambling: To monitor betting patterns that may indicate problem gambling behaviour, enforce self-exclusion requests and apply deposit and loss limits where activated.
• Platform Improvement: To analyse usage patterns and improve the design, performance and content of the Platform based on how users interact with it.
• Legal Compliance: To meet obligations imposed by applicable law, including responding to valid requests from regulators, law enforcement or courts.
• Marketing (Consent-Based Only): To send promotional offers, bonus updates and platform news to users who have explicitly opted in to receive such communications. You may withdraw consent at any time by contacting support.

bet734 does not sell, rent or trade your personal data to any third party for commercial purposes. Data is shared only with the following categories of authorised recipients, and only to the extent necessary for the stated purpose:

In the event of a corporate restructuring, merger, acquisition or sale of assets, personal data held by bet734 may be transferred to a successor entity, subject to that entity agreeing to honour this Privacy Policy or a substantially equivalent standard of protection.

bet734 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your account relationship with bet734, plus any mandatory post-closure retention period required by our licensing jurisdiction.
• KYC and Identity Documents: Retained for a minimum of five years following account closure, in compliance with typical AML record-keeping requirements. Actual retention periods are determined by the operator's licensing obligations.
• Transaction Records: Financial transaction history is retained for a minimum of five years to satisfy AML and auditing obligations.
• Support and Communications Records: Retained for a period sufficient to resolve disputes and satisfy any applicable legal claim limitation periods — typically three to five years.
• Marketing Consent Records: Retained for as long as necessary to demonstrate the basis of your consent, and deleted upon consent withdrawal.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to any individual.

bet734 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These include:

• Transport Layer Security (TLS): All data transmitted between your browser or device and the Platform is encrypted using industry-standard TLS protocols. The padlock icon in your browser address bar confirms an active secure connection.
• Encryption at Rest: Sensitive data stored on our infrastructure, including identity documents and payment-related data, is encrypted at rest. Passwords are stored using a one-way hashing algorithm and are never stored in plain text.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
• Audit Logging: System access events and data modification activities are logged and audited to detect and respond to potential security incidents.
• Penetration Testing and Assessments: bet734 conducts or commissions periodic security assessments to identify and remediate vulnerabilities in the Platform.

bet734 uses cookies, web beacons and similar tracking technologies on the Platform. By continuing to use the Platform after being presented with cookie information, you consent to our use of cookies in accordance with this section.

Types of Cookies We Use:

• Strictly Necessary Cookies: Required for the Platform to function. These cookies enable session management, authentication and security features. They cannot be disabled without significantly impairing Platform functionality.
• Functional Cookies: Remember your preferences such as language, display settings and login status to improve your experience across sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how users navigate the Platform — which pages are visited, how long sessions last, and where users exit. This data informs Platform improvements.
• Performance Cookies: Monitor Platform load times, error rates and technical performance to enable faster identification and resolution of technical issues.

bet734 operates internationally. As a result, your personal data may be transferred to and processed in countries other than your country of residence, including countries that may not offer the same level of data protection as your home jurisdiction.

Where personal data is transferred outside the jurisdiction in which bet734 holds its primary operating licence, we implement appropriate safeguards to ensure that such transfers comply with applicable data protection obligations. These safeguards may include standard contractual clauses, data processing agreements with relevant parties, or reliance on recognised adequacy decisions where applicable.

The bet734 Platform is strictly for adults aged 18 or over — or the higher minimum age required by the operator's licensing jurisdiction. bet734 does not knowingly collect personal data from individuals under the applicable minimum age.

Age verification is a mandatory component of the KYC process. If we determine at any point that an account has been registered by an individual below the minimum age, the account will be closed immediately, all data associated with it will be handled in accordance with applicable data protection law, and any funds deposited will be returned to the original payment method where technically possible.

If you have reason to believe that a minor has registered an account on the Platform, please contact us immediately at [email protected]

Depending on the data protection laws applicable in your jurisdiction and the legal basis on which we process your data, you may hold some or all of the following rights with respect to your personal data:

• Right of Access: You may request a copy of the personal data bet734 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purpose for which it was collected. This right is subject to our legal retention obligations (e.g., mandatory AML record-keeping).
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, you may request your personal data in a structured, commonly used and machine-readable format.
• Right to Object: You may object to processing based on our legitimate interests, or to the use of your data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Please note that some rights may be limited where bet734 has a legal obligation to retain data (e.g., mandatory AML record-keeping periods) or where exercising a right would adversely affect our ability to prevent fraud or meet regulatory requirements.

bet734 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date displayed at the top of this document. Where practicable, we will also notify registered users of significant changes via email or in-platform notification prior to the changes taking effect.

Continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and request account closure by contacting our support team. We encourage you to review this page periodically.

If you have any questions, concerns or requests relating to this Privacy Policy or the way in which bet734 handles your personal data, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week, in English. Urdu assistance is available on request.

Support email (plain text — not a clickable link): [email protected]

We serve users across Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — and are committed to responding to all data protection enquiries within a reasonable period.

For matters relating to responsible gambling, self-exclusion or account closure, please visit our Responsible Gambling page for dedicated guidance and the tools available to you.